Tag Archives: Defining Leadership

Platitudes of U.S. Presidents

Today is Presidents Day in the United States. With appreciation, I celebrate my admiration; renew my dedication; and strive to forget any aggravation, with the 42 men who’ve led this great, yet struggling nation.

Despite differences in viewpoints and policy, every President of the United States  has chosen to lead because of love for country. Therefore, I share with you the words they spoke as they led in love. I hope their words will inspire you to increase your love for leadership, and that you’ll love more those you lead.


George Washington 1789-1797
Happiness and moral duty are inseparably connected”

John Adams 1797 – 1801
“Let us tenderly and kindly cherish, therefore, the means of knowledge. Let us dare to read, think, speak, and write”

Thomas Jefferson 1801 – 1809
“In matters of style, swim with the current; in matters of principle, stand like a rock”

James Madison 1809 – 1817
“Philosophy is common sense with big words”

James Monroe 1817 – 1825
“A little flattery will support a man through great fatigue”


John Quincy Adams

John Quincy Adams 1825-1829
“If your actions inspire others to dream more, learn more, do more and become more, you are a leader”

Andrew Jackson 1829 – 1837
“Take time to deliberate; but when the time for action arrives, stop thinking and go in”

Martin Van Buren 1837 – 1841
“I cannot expect to perform the task with equal ability and success”

William Henry Harrison 1841 – 1841
“There is nothing more corrupting, nothing more destructive of the noblest and finest feelings of our nature, than the exercise of unlimited power”

John Tyler 1841 – 1845
“I can never consent to being dictated to”


Portrait Print of President James K. Polk after a Daguerrotype by Matthew Brady

James K. Polk 1845 – 1849
“No president who performs his duties faithfully and conscientiously can have any leisure”

Zachary Taylor 1849 – 1850
“I have always done my duty”

Millard Fillmore 1850 – 1853
“It is not strange…to mistake change for progress”

Franklin Pierce 1853 – 1857
“With the Union my best and dearest earthly hopes are entwined”

James Buchanan 1857 – 1861
“The test of leadership is not to put greatness into humanity, but to elicit it, for the greatness is already there”


Abraham Lincoln2

Abraham Lincoln 1861 – 1865
“Nearly all men can stand adversity, but if you want to test a man’s character, give him power”

Andrew Johnson 1865 – 1869
“Honest conviction is my courage”

Ulysses S. Grant 1869 – 1877
“It is men who wait to be selected, and not those who seek, from whom we may expect the most efficient service”

Rutherford B. Hayes 1877 – 1881
“Must swear off from swearing. Bad habit”

James A. Garfield 1881 – 1881
“A pound of pluck is worth a ton of luck”


Chester A Arthur

Chester A. Arthur 1881 – 1885
“I may be president of the United States, but my private life is nobody’s damned business”

Grover Cleveland 1885 – 1889
“Someday I will be better remembered”

William McKinley 1889 – 1901
“That’s all a man can hope for during his lifetime – to set an example – and when he is dead, to be an inspiration for history”

Theodore Roosevelt 1901 – 1909
“Do what you can, with what you have, where you are”

William Howard Taft 1909 – 1913
“Enthusiasm for a cause sometimes warps judgement”


 

Woodrow Wilson

Woodrow Wilson 1913 – 1921
“Friendship is the only cement that will ever hold the world together”

Warren G. Harding 1921 – 1923
“I have no trouble with my enemies. I can take care of my enemies all right. But my damn friends…they’re the ones that keep me walking the floor nights!”

Calvin Coolidge 1923 – 1929
“No person was ever honored for what he received. Honor has been the reward for what he gave”

Herbert Hoover 1929 – 1933
“Words without actions are the assassins of idealism”

Franklin D. Roosevelt 1933 – 1945
“Happiness lies in the joy of achievement and the thrill of creative effort”


President Harry S. Truman

Harry S. Truman 1945 – 1953
“It is amazing what you can accomplish if you do not care who gets the credit”

Dwight D. Eisenhower 1953 – 1961
“Leadership is the art of getting someone else to do something you want done because he wants to do it”

John F. Kennedy 1961 – 1963
“Efforts and courage are not enough without purpose and direction”

Lyndon B. Johnson 1963 – 1969
“The noblest search is the search for excellence”

Richard Nixon 1969 – 1974
“Always remember others may hate you, but those who hate you don’t win unless you hate them. And then you destroy yourself”


Gerald Ford

Gerald Ford 1974 – 1977
“I had a lot of experience with people smarter than I am”

Jimmy Carter 1977 – 1981
“We must adjust to changing times and still hold to unchanging principles”

Ronald Reagan 1981 – 1989
“Some people wonder all their lives if they’ve made a difference. The Marines don’t have that problem”

George H.W. Bush 1989 – 1993
“We must act on what we know. I take as my guide the hope of a saint: In crucial things, unity; in important things, diversity; in all things, generosity”

Bill Clinton 1993 – 2001
“Let us all take more responsibility, not only for ourselves and our families but for our communities and our country”

George W. Bush 2001-2009
“We will not tire, we will not falter, and we will not fail”


Barak Obama

Barack Obama 2009 –
“Change will not come if we wait for some other person or some other time. We are the ones we’ve been waiting for. We are the change we seek”

Which quote is your favorite? Which president was/is your favorite? How will you improve your leadership?

If you’d like to be an exceptional leader, I invite you to read my book, SELF Centered Leadership: Becoming Influential, Intentional, and Exceptional now available on Amazon.

 

 

Being a Singer Leader

My husband and I are privileged to own a Singer sewing machine. We acquired the Singer 221-1 Portable Electric model years ago at a garage sale when I was quilting as a hobby. Oh, the memories….. Ahem, that’s a story for another blog post.

Singer 221-1 Portable Electric Sewing Machine

Many times through the years we’ve thought of selling our Singer. Each time we’ve brought it out of its place on the shelf to consider its value, I am amazed at the well-made, time-tested strength and beauty of a piece of equipment made for such functional reasons – making clothing.

The Singer 221-1 was born in 1946, and may have been the first electric sewing machine. It is built like a tank, and it’s capabilities rival any military instrument. Seriously, this machine is forged steel – not plastic, not fiberglass. Yet it is decorated with classic gold filigree. All the high-tech sewing machines in use today are patterned after the Singer.

It’s also important to consider the stamina of the Singer Company. Since 1851, the name Singer has been synonymous with sewing. The spirit of practical design and creative innovation that characterized the company at its beginning continues today as they develop products for every level of sewing.

The Singer website lists the firsts they’ve celebrated over the years:

  • The world’s first zig-zag machine
  • The first electronic machines
  • The world’s most advanced home sewing and embroidery machines

I learned to sew when I was 15. On my 16th birthday, I received my first sewing machine, and I made all my school clothes that senior year of high school. I even made my own wedding dress on that machine when I married at age 19. I can truly appreciate the functional aspect of a well-made, multiple function sewing machine.

With my bridal party on my wedding day wearing the dress I made myself

I also appreciate leadership in its purest form, and leaders who provide examples of time-tested traits that help them develop strong leadership skills in others.

A multitude of leaders are mentioned in my book, SELF Centered Leadership: Becoming Influential, Intentional and Exceptional. Like the Singer sewing machine, these leaders are made of forged steel and have influenced the lives of others – even empowered the lives of others.

  • Martin Luther King, Jr.
  • John Quincy Adams
  • John C. Maxwell
  • Dwight D. Eisenhower
  • Tony Dungy
  • Ralph Smedley

If you are unfamiliar with any of these influential leaders, I invite you to study up on them. They provide powerful examples of characteristics of leadership we should all strive for. Characteristics such as consensus, inspiration, action, knowledge, work, engagement, respect, strategy, empowerment, and service.

Like a Singer sewing machine, the value of an exceptional leader will never decrease. The leader will be ever-changing, ever innovating, and ever-expanding, yet the pattern of influence and strength will be steadfast and constant.

Are you that type of leader?

What would YOUR team say about you?

How do you feel when you lead?

Does your influence empower others?

Have you considered your leadership strengths and weaknesses?

Let me know your answers to these questions. Let’s take you down from the shelf, dust you off, and consider your leadership value. Let’s plug you in, turn you up, and help you create a new outfit – a stronger leadership style, and a steadfastness in innovation and empowerment. Let’s make you a Singer – Leader!

Oh, and by the way, are you in the market for a Singer sewing machine? All offers considered…

People Are the WORST!

“I hate people. They are the worst!”

I admit to saying these very words on occasion. I suppose everyone gets frustrated and angry with our fellow humans from time to time. Yesterday was one of those times for me. I’m flabbergasted by the choices people make in business, and try to understand the reasons that people get away with bad customer/employee service.

Before you judge me as a mean, negative person for saying I hate people, let me share my story.

As a consultant, I help business owners and organizations recruit new team members. In order to increase my network, make a few dollars, and get a feel for what businesses deal with on a daily basis, I occasionally accept temp work from an agency I’ve had a relationship with for 25 years. My story begins about a month ago when I accepted one of these temp jobs.

I arrived at a dental office in West Seattle on Monday morning August 31st. I worked an entire day in an administrative/customer service role. The office manager (let’s call her Della) was very unorganized, harried, and generally stressed out. I stayed out of her way as much as possible because we just didn’t gel. None of the other staff members initiated contact with me, nor seemed to appreciate the help I was giving them. The dentist business owner (let’s call him Dr. Tooth) seemed nice, but aloof.

At day’s end I left my completed time card, and was told payday was that Thursday, and I could expect a check in one week.

I didn’t get my check when expected. As I considered calling Della to follow-up, the agency called with a request to temp another day for Dr. Tooth the upcoming Monday – September 14th. I thought to myself, “If my check doesn’t come this weekend, then at least I’ll be able to inquire about its whereabouts when I’m working IN the office”. I took the job.

“I never received my paycheck from the last time I worked here”, I said to Della when I saw her that Monday morning.

“Oh, what do you mean?” she asked.

I replied “According to the agency, Dr. Tooth is to pay me. You told me last time I was here that payday was that week. But I haven’t received a check”

Della began to shuffle papers around her desk. She couldn’t find the time card I had given her a copy of when I left on the 31st. “Oh, I guess I forgot.”

I FORGOT was inexcusable, but I’ve made mistakes myself, so I kept my cool and suggested she add that day to the pay period that will cover today’s hours. Della was happy with that solution. She then told me payday was the coming Thursday (three days from then), and I could expect my check on Monday.

The rest of the details are best understood in the following timeline:

MONDAY: I was delighted to find an envelope in my mailbox with Dr. Tooth’s name in the return address area. However, inside the envelope was a check stub showing the hours for both days I worked and the proper rate of pay….but there was NO CHECK. That’s right, NO PAYCHECK in that envelope. Strange.

TUESDAY: I called Dr. Tooth’s office. No one answered, but I left a voice mail explaining my confusion in getting the check stub but no check.

WEDNESDAY: I received a voicemail from Helen (likely the person I had filled in for) at Dr. Tooth’s office. Her message claimed that she had alerted Della to the problem, and that another check had been issued and that she mailed it out TODAY. She ended her message with, “If you don’t have the check by Monday, please let us know”

THURSDAY: No check

FRIDAY: No check. Dr. Tooth’s office was closed according to their voicemail, and I did not leave a message. What would be the  point if they weren’t in until Monday?

I did call the agency, though. They had empathy for my position, but explained that Dr. Tooth had 30 days from the day I worked to pay me. My only recourse was to wait until the 30th (Wednesday) and then file a report with Labor and Industries if I didn’t get paid by then.

SATURDAY: No check.

MONDAY: UGH! Dr. Tooth’s voicemail again! “This is Jackie Bailey. I did some temp work for you on the 31st of August and the 14th of September. I have not been paid for either day. Helen’s message on Wednesday last week reported that a re-issued check had been mailed to me. I still don’t have it.”

I continued, “Because I know you legally have 30 days to pay me, I will be driving to your office tomorrow to pick up my paycheck. I’m tired of chasing my check, so I will expect it to be ready for me tomorrow.”

TUESDAY (yesterday) morning: Helen called me to say, “I’m sorry you still haven’t received your check. Dr. Tooth says he will re-issue you a new check, and it will be ready for you today. What time will you be coming by?”

I told her I would be there after twelve o’clock noon. She asked me the amount I’m owed. I provided that for her, and she said there would be someone at the desk all day until 5:00.

I walked into Dr. Tooth’s office at 12:30. There was no one at the front desk, nor was Della at her desk. I stood there for about three minutes. Then Dr. Tooth walked out front. He recognized me immediately. “Hi!”, he said. “I don’t know what happened to your check, but we’re going to issue you a new one.”

“Thank you” I said.

Then I watched Dr. Tooth walk into an operatory where a patient was waiting in the dental chair. I was alone again, standing at the front desk.

Soon, Della walked out. “Oh, hello” she said when she saw me. “How are you?” We exchanged pleasantries, and then she asked, “You still didn’t get your paycheck?” (silly question)

“No”.

“I don’t understand because the payroll service does that.”

I took out the pay stub I had received and handed it to her. She looked at it, took it into her office and began digging through drawers and overturning papers on her desk. I watched her make a copy of the pay stub I’d given her.

At that moment, a patient came out of the back office, and another one entered the office from the street. They both stood at the front desk next to me. Della came back to the desk holding the pay stub. She said, “It’s really strange. I don’t know what happened to it. I may have written your address incorrectly.”

I said, “Obviously, the address is correct – I received the pay stub”

“Yes, but I may have written it down wrong when sending the check. I went off of your hand written time card. They probably used your W2, so I don’t know what happened.”

I asked, “This isn’t the first time you’re hearing about this is it?”

“Well, no” she said.

“I called last week,” I said.

She said she needed to take care of the patients standing at the desk, and she’d be with me in a few minutes. I took a seat, frustrated that this was taking longer than I had time for – especially since I was told the check would be ready for me to “pick up” which denotes being ready ahead of my arrival.

A third person entered the office and sat down in a chair near me. The other two patients were checked in/out as the situation called for. Della was gone again. About that time, a younger woman walked in and stood behind the desk. I assumed she was Helen. She greeted the man sitting next to me, then asked me, “Has anyone been helping you?”

“I’m Jackie Bailey, and there are a few people dodging me.” I said. (I know, not real professional, but I feel like I’m being taken for a ride, here.)

Helen laughed uncomfortably and said, “I’ll see what’s going on.” She came back a few minutes later to say, “Dr. Tooth is with a patient, so it will be a few minutes before he can sign it”.

Della came out to where I was sitting and handed me the pay stub. She repeated the same line, “I just don’t know what could have happened.”

I said, “At this point I don’t care what happened to the first check, I just want to get paid”

Della replied tersely, “Well, I care what happened.”

“I understand,” I said. “You can continue to investigate that, but I was told by Helen this morning that my check was ready to be picked up, so I don’t know why we’re going through this now. I called LAST week about this.”

Della stormed off. A few minutes later, Helen handed me a check. “He finally got a moment to sign it.”

“Thank you,” I said.

“Have a great afternoon,” Helen said.

“You, too.”

This whole situation just angers me because there seems to be some deception from one, two, or all three of these people. I’m not convinced that a check was EVER issued for me. Especially since no one mentioned what to do if/when the original check shows up in my mailbox. Could there be some embezzling going on? It’s possible, but certainly Dr. Tooth would not be involved in that.

Della is either dishonest or was incompetent when she “forgot” to pay me the first time, and then somehow “lost” the check the second and third time. It shows compete lack of concern for employees that this situation was not resolved last week when I called about it. If a business DOES NOT care for their employees, then they certainly won’t care about their customers.

Helen said in the first voicemail that Della had been told about the situation and that a check had been sent. Parts of that situation surely must not be true. Was Helen lying? Or was Della dishonest to Helen? Della either didn’t know about the lost check in the first place, or she had no urgent concern regarding it. Either way, it seems fishy.

Dr. Tooth obviously didn’t feel any urgency in getting me a check when he saw me standing at his front desk. He had no intention of taking action when he told me he would. If he’d had the attitude of concern for someone who worked for him, he would have had a check ready for me BEFORE I arrived. But even if he didn’t have time that morning, once he saw me there, he should have made it a priority to take action.

It is all so frustrating, yet sadly not all that unusual. Having worked in dentistry most of my career, I’m qualified to report that the worst leaders/managers I’ve ever known have been in dentistry. That being said, I’m sure integrity and leadership are lacking in many businesses. In fact, I know it does.

It doesn’t have to be that way, though! There are tools that, when used, will ensure a greater chance of having team members and employees who not only CAN do the job (based on skills and experience), but who WILL do the job (based on emotional intelligence and personality traits). The tool I speak of, called Drake P3, can also ensure you secure a team member who will FIT your business culture.

Would you like to be a better, more successful leader?

Would you like to have employees or team members whom you can trust, and whom will treat your customers and clients in a professional, personable way?

What would it be like to go to work and know that your team will be effective, efficient and in harmony with each other?

Would you like a team where each member of the team does his/her job, and where individual strengths are used to lift the success of every team member?

It IS possible!

You don’t have to hate your team! and you don’t have to ever say, “People are the WORST!” when it comes to your team.

Tell me what you’d change about your current team……

___________ Is My Middle Name.

I’m sure you’re familiar with the line commonly used when someone is trying to convince someone else that they know the subject in question: “Well, _________ is my middle name.”

Hello. My name is Jackie Setback Bailey.

I know that President Obama likes to use the word “setback” to soften the more appropriate, “failure” at times, but failure in this case isn’t as fitting as SETBACK.

I hoped to have a video of me giving my winning speech. I delivered my speech to a group of Toastmasters this last Tuesday evening, and I asked a member of the club to use my ipad to film me. The film is great, except I believe the cameraman had his hand over the microphone, so there is no sound. Setback.

No worries. I’m presenting my contest winning speech tomorrow morning. (Full disclosure: this is a club I belong to). Details below:

If you can make it, fabulous. If not, I’ll try once again to have it filmed. I really, really want to get your feedback. And I really, really want to start presenting my second speech for audiences as well. I’m working on that.

Stay tuned for a video of my speech.

But wait, there’s more!

Yesterday I interviewed a remarkable young woman who has written a book. Keep in mind, Jennifer Schwartz is still in high school – completing her junior year in a few weeks, and will be a senior next fall. She has written a book based on her own CANCER RESEARCH. Yes, you read that right. She has been doing CANCER RESEARCH.

This is her book. It’s out now on Amazon.com. On Tuesday next week, I’m going to blog about my interview with Jennifer and about her newly published book. Jennifer is a well-spoken, gifted and intelligent young lady who deserves to be recognized for her skills in leadership. She is leading people toward a specific mission, and I’ll tell you all about that on Tuesday. Please tune in.

And while you’re checking out Jennifer’s book, please check out mine too. SELF Centered Leadership: Becoming Influential, Intentional and Exceptional.

See you all on the other side of the weekend!

Reason #24: Leadership Defined in ONE Word

A few years ago, I used social media to ask a question:

“If you had to define leadership in one word, what word would it be?”

Think about it….is it possible to define leadership in one word?  The answers I received were from all over the world.  I have combined some of them into a Wordle…. Leadership | Definition | Navigating Your Fishbowl Would you add your own one-word definition to the Wordle?  What would it be?

In my upcoming book, SELF Centered Leadership: Becoming Influential, Intentional and Exceptional, I give you the ONE word I discovered that defines leadership in every circumstance and from every perspective.

Wanna know what that word is?  (hint – it’s NOT in the Wordle) The book will be out soon!  Learning the ONE word that defines leadership is reason #24 for reading my book.

If you’ve missed any of the other reasons, just follow these links…

Reason #30: How to prepare for, and survive an ODYSSEY

Reason #29: How to spot the IMITATION

Reason #28: How to use an APP to make tough decisions

Reason #27: How to Apply The Three P’s of Empowerment

Reason #26: How to overcome regrets

Reason #25: How to be a leadership HERO

Comment below with YOUR one-word definition of leadership.  If your answer is the word I release in my book, I’ll send you a gift.

(Disclaimer: If you have been one of the lucky ones to read the first chapter of my book, you do not qualify for the gift.)