Category Archives: Personality types

Reason #13 – How to Communicate with Credibility

Would you believe this is a picture of me?

Empowerment | Communication | LeadershipJackie Bailey | Emerald City Consulting

This is me today.

In my book, SELF Centered Leadership: Becoming Influential, Intentional and Exceptional, I relate a story which took place many years ago.  I was in disguise and dressed like am I in the top picture above.

The experience I had was interesting, and fraught with lessons.

Spoiler alert – the police were dispatched! 

Read my book to learn how my story – and YOUR story – teaches you how to communicate with credibility.

Have YOU ever been treated differently because of how you looked???

If you’ve missed any of the 30 reasons to read my book, they are listed here…..

Reason #30 – You’ll learn to prepare for and survive an ODYSSEY!

Reason #29 – You’ll learn how to spot IMITATIONS everywhere!

Reason #28 – I’ll show you an APP to help you make tough decisions

Reason #27 – I’ll introduce the Three P’s of Empowerment and how to apply them in your life

Reason #26 – Wanna overcome regret?  I show you how!

Reason #25 – I will illustrate how YOU can be heroic in your leadership!

Reason #24 – You’ll learn my one-word definition for leadership

Reason #23Friendship can sting.  I’ll tell you what I mean when I introduce you to Lexi and Debbie.

Reason #22 – You’ll learn how to be EXCEPTIONAL!

Reason #21 – You will know how to rise to the top of your fishbowl.  Didn’t know you were in a fishbowl?  Well….you are.

Reason #20 – You will learn how to EMPOWER your life, your love, and your actions!

Reason #19 – Love can be hazardous.  I teach you how to LOVE in a SAFE way.

Reason #18 – My book makes a great stocking stuffer for anyone 12 and up!

Reason #17 – You’ll be surprised to learn the 10 ways you influence others constantly!

Reason #16 – You’ll learn to have charitable, brotherly love year round

Reason #15 – You’ll learn the fishy art of caring for goldfish, and how to navigate your own fishbowl.

Reason #14 – Learn to prepare for winter conditions


Reason 29 – Spotting the Imitation


I once sold a fake cake to a grocery store customer.  I didn’t know it was fake at the time.

I didn’t realize that the bakery personnel routinely decorated pieces of Styrofoam to look like real cake.

In my upcoming book, I address some aspects of life that have become imitators of happiness.  You may have been fooled once, but after reading my book, you’ll be on the lookout for forgeries everywhere!

By reading my book you’ll learn how to:


That is reason #29 for reading SELF Centered Leadership: Becoming Influential, Intentional and Exceptional.  That’s the title of my book.

If you missed Reason #30 for reading my book, it is that:

You will learn how to prepare for, AND survive, an ODYSSEY.

I hope these two reasons make you want to read my book.  But if not, there are 28 more reasons coming in my blog.

Stay tuned……

The TOP 30 Reasons to Read My Book

My book is done!  Woot, woot!  Of course, editing now takes place, and there will certainly be some corrections.  But by and large, it is done.  The blood, the sweat, and the tears are over – at least with the creative portion of this particular project.

The title of my book is…

S.E.L.F. Centered Leadership: Becoming Influential, Intentional and Exceptional

While the editing and the book cover are in process, I wanted to let you know WHY you should read my book when it’s ready.

I’ve decided that, although there are as many reasons to read this book as there are peeps in the world, I’m going to provide you with just 30 reasons.  I’m going to do this by way of a count down.

Are you ready?

Reason #30 for reading S.E.L.F. Centered Leadership: Becoming Influential, Intentional and Exceptional

You will learn how to prepare for, and how to survive, an ODYSSEY. 

2013-8-15 British Columbia1

Although this book is not about wilderness survival, desert survival, or even surviving a long ocean voyage, it is about learning to keep keeping on when it becomes very hard to do so.

In my book, I share with you how an odyssey is required if your desire is to become exceptional.   Great leaders are great leaders because they have overcome great hardships.

Through personal stories, and stories of others, my book, S.E.L.F. Centered Leadership: Becoming Influential, Intentional and Exceptional, will teach you how to prepare for hardships, and how to get through them in order to become exceptional.

“The only way out is through” ~ Carol (last name withheld)

Tune in as the count down continues.  You’ll want to know all 30 reasons for reading my book.

Three P’s of Empowerment

Would you like to be more EMPOWERED?  YOU can EMPOWER yourself when you discover the power-meant for YOU to create your own success!

Self-empowerment is developed when YOU master three characteristics:

  1. Preparedness
  2. Principles
  3. Promises

To enjoy the power meant for YOU, you must focus on preparing yourself early and often for whatever may come your way.  For instance, getting an education is the greatest preparation for career opportunities in the future.

Principles are values that YOU must live by.  Principles define who YOU are.  Are you honest?  Are you compassionate?  Do you live by the value of hard work, and understand that “luck” only comes after preparedness and principles have been practiced?  It’s true!

Anyone who is to be empowered must keep his/her promises.  Trust will take you a very long way in your relationships, career and life in general.  If you want more happiness and opportunity, then you must keep your promises.

These three P’s: Preparedness, Principles and Promises are required for you to be EMPOWERED with success, love, career, talents, and even enjoyment.

These three P’s were practiced by one of the greatest musicians of our time. 


Todd Sucherman, the drummer for the band Styx, recently spoke about how he empowered his career by living these three P’s.  With Todd’s approval, here is his story……

“Early in my career as a drummer, I was contacted by another band that had a gig the following weekend for which they needed a drummer.  I was available for the show as well as the rehearsal the Thursday before, so I accepted.  By Monday I received a tape of the 20 or so songs I needed to learn and I spent the next few days listening to the tunes over and over, even listening in the shower and playing along at every opportunity.  By the time Thursday arrived, I knew the material. I was ready.”

“I arrived early for rehearsal and had my gear set up well before the rest of the band arrived.  When they did, I introduced myself and offered to help them load in their gear.  After all were set up, I asked if we would be doing the songs in the order per the tape I had received.  They responded “Yes.”  I immediately counted off, “1-2-3-4” and drove right into the first song.  I got the gig within the first few moments of rehearsal.”

“If you want to succeed in this business, show up prepared, show up early, and show up ready to help in any way you can.”

~Todd Sucherman – Drummer, Styx~

Todd prepared himself by learning the necessary songs.  Then he applied principles of punctuality and service, which provided a positive path toward friendship with other musicians.  And then, he proved that he was trustworthy, and could be depended upon to perform well.  Todd had kept a promise, and his career was EMPOWERED.

The three P’s work!  If YOU want to be more EMPOWERED, then you must master the three P’s!

Watch Todd Sucherman drum solo

The #1 Characteristic of Exceptional Leaders

Navigating your fishbowl and defining your leadership ability requires 4 skills:

  • Sacrifice
  • Empowerment
  • Love
  • Friendship

The last few blog posts have been about Sacrifice. Please see the previous posts:

Sacrifice, Seeds and Starvation

Sacrifice and Heroism

Leaders must sacrifice.  Following are examples of the way others have Sacrificed:

Transplant recipient struggles to go on after brother’s death

Miki Endo warned others of a dangerous tsunami

Dog dies saving drunken owner from oncoming train

These are stories of people and animals who have sacrificed their own lives and/or safety for others.  I don’t share these stories to suggest that leaders must be heroes.  All of us are put into positions of leadership at one time or another, and rarely do we have opportunity to be heroic.

However, I share these stories because the characteristic of sacrifice is important to be an exceptional leader.  Inspiring others can come only through self-sacrifice.

¤ “We must be willing to get rid of the life we’ve planned, so as to have the life that is waiting for us. ” Joseph Campbell (1904-1987)

¤ “True heroism is remarkably sober, very undramatic. It is not the courage to surpass others at whatever cost, but the courage to serve others at whatever the cost.”  Arthur Ashe (1943-1993)

¤ “Getting what you want is not nearly as important as giving what you have.” Tom Krause (born 1957)

True leaders sacrifice because they care about the success of those they lead.

What sacrifices have you, or other leaders made?

Day 20: The Voracious Eater!

Mark Twain said,
“If you pick up a starving dog and make him prosperous he will not bite you. This is the principal difference between a dog and man.”

Clearly, Mark Twain was not talking about a dog on steriods.  Although Bandi has never bitten us while giving her food; at this point I would not be surprised if she would bite us while taking it away. 

This is day 20 since we decided to “keep Bandi comfortable” after a diagnosis of terminal cancer.  And it’s day 18 of steriod use to decrease swelling and pain in her cancerous leg. 

Bandi does not act sick.  She doesn’t act as if there is a cancer taking over her body and organs.  But she simply can’t get enough to eat.  Where is the sweet little girl who would give us soft kisses and wag her stub when we merely talked to her?

If Bandi could talk she’d probably say, “No Kisses for you!” like some kiss nazi from the TV show, Seinfeld.  She has tried desperately to satisfiy her hunger by finding beef bones that have been in the doggie toy box for a couple of years and chewing the heck out of them.  I’m serious.  She would actually break off peices of the bone and swallow them whole if she could—and she tries!


These pictures show Bandi with a frozen beef bone she got for Christmas.  This one still has meat on it!  YUMMM!  Take note of the blurriness of the photos themselves.  She was going to town on that thing!

A conversation with the vet today gives us s new plan: instead of giving the entire dose of the steriod once a day, we’re going to break up the dose into two separate times.  Hopefully this will keep her from being so voracious!

“There is always hope for man or dog in life if only they be cute”
Chris Pariseau

Bandi abounds in HOPE because she abounds in cuteness!

Winning the team GOLD!

On a list of 12 Foundation Essentials for Building a Winning Team by Bent Ericksen & Associates, we find that #5 on the list of what staff members indicate would contribute to their productivity and job satisfaction is:

Competent, supportive, and compatible team members.

Watch this video as I compare olympic teams to the teams in your business or organization.

What will you do to help your team win the GOLD?

12 Foundation Essentials for Building a Winning Team

Bent Ericksen & Associates has been the recognized leader and “most trusted name in the profession” of human resources and employment law for over 25 years.  They have surveyed hundreds of team members, and the following list indicates the first 6 aspects of what team members say would contribute to their productivity and sense of satisfaction on the job:

  1. Ethically sound business principles and quality services
  2. A consistent management style where policies are friendly, frank, fair and firm, consistently applied and clearly explained in writing
  3. A pleasant and harmonious work environment with minimum stress
  4. Adequate facility, instruments, tools, equipment and supplies
  5. Competent, supportive and compatible team members
  6. Assistance in learning:

  • To become more skilled

  • To develop communication skills
  • To make decisions
  • To take initiative

If you’re an employer, are you surprised by what’s on this list so far?  How are you doing at providing for your team what’s on this list?  In what areas do you feel you lack?

If you’re an employee, how do you feel about this list?  Do you agree so far?  Would you change the order in any way?

Can you see how important it is for the manager/owner of the business to be on the same page with the rest of the team?

Tune in to my next post—same blog time, same blog channel—for the bottom 6 on the list!

7 Steps to Achieve Team Synergy

Teams offer great benefits.  Team members have a variety of knowledge and skills useful in accomplishing goals.  Working with teams means that you, as a leader, must focus less on what you can accomplish by yourself and more on how you can empower others to accomplish goals.  The team will be more successful when everyone is allowed to contribute as much as they can toward the common goals.  As a leader, your role is to empower your team to assume more responsibility, authority and autonomy.


Following are 7 steps to achieve team synergy

1. Select Team Members

When selecting team members, strive to select those who are competent and reliable.  Look for individuals who will be motivated, hard-working, and who will get along with others.

In recent blog posts, I have provided ways for you to determine some personality traits of potential team members.  See the following past posts:

Are YOU a NORTH?      Are YOU a SOUTH?      Are YOU an EAST?       Are YOU a WEST?

These personality profile tools are not meant to pigeon-hole anyone.  They are merely to help you create a balanced team, wherein you can utilize the strengths of each team member

2. Review Goals

Discuss with the team the general goals of the practice.  Then let the team set its own specific goals.  By doing so, team members will be more likely to feel a sense of ownership about the tasks to be done.  They will be more committed and enthusiastic about their work.

3. Establish Perimeters

Establishing perimeters is all about determining the boundaries, rules and procedures to be followed, and then allowing the team to agree upon these perimeters.  How will communication between team members take place?  How will problems be solved?  Who has authority to make certain decisions?

4. Develop a Plan

Work with the team to develop a realistic plan of action that will help them meet their goals.

5. Assign roles and responsibilities

Make sure all the responsibilities are addressed and defined.  Then you must identify which team members will be performing those roles and responsibilities.  Define how each of the roles relates to the other for better understanding of expectations.

6. Establish controls

How will the teams success be monitored?  Discuss the standards you expect the team to meet, and then agree on a method to monitor the performance of the standards.

7. Build team trust

Team members must be able to speak openly with one another and with the leader as equals.  Trust develops as team members share experiences on the job, and then demonstrate that they’re trustworthy.  Respect, loyalty and commitment to the team is essential.

Does your practice have a current office policy manual that defines the following?


If you don’t, I highly suggest that you get one.  Procedures and policies are imperative to a successful team.  Having procedures in writing will provide for consistent resolutions and cut down on misunderstandings.  Those are the very things that de-motivate team members.

If you need help with ANY of these steps, I’m at your service.  I KNOW you can be successful at developing successful teams!

Are there any steps I’ve left out?  Let me know what your experience has been building teams with synergy!

Are you a better communicator than a three-year old?

Last weeks post about the scene I witnessed with a little boy and his parents caused quite a stir among my readers.  (click here to read) I appreciate the comments that you all shared.  This week I’d like to review what I feel may be learned from this event. I hope you can relate to one or more of the characters in the story….

The three-year old boy:
Have you ever tried to speak up as part of a team, yet felt that you were not being heard?  Have you been in pain, whether physical or emotional, and your feelings were not validated?  Perhaps you’ve been “pushed around” by those in authority, and therefore you had to basically take it?

On the other hand, have you felt so angry at times that you wanted to “get back” at your boss or other authority figure and treat them as you had been treated?  Have you ever felt that you’d been punished unjustly for doing what you felt you’d been taught to do?

The father:
Have you ever been in a position of leadership and used force or control to get what you wanted?  Is it possible that you’ve ignored requests that were important to others simply because you were determined to have what you wanted?  Have you ever used another person as a pawn to “get back at” or please another person?  How good are you at controlling your anger when others seem to force your hand?

The grandfather:
Have you been guilty of not having or not showing empathy to others?  Is it possible that you have not been listening, or at the very least, not understanding the needs of others?  Do you enjoy feeling stronger, bigger, or having control over other people?

The mother:
Do you sometimes feel repressed or unable to share your wants or your feelings?  Does it seem easier to not make waves with others rather than tell them of your disapproval?  Do you feel empathy for others, but have to be careful siding with them because that may create a greater rift with the other side?  Do you feel that you can’t really say what you want to without causing problems?

Have you been able to identify some commonality in your communication or leadership style with one of these characters?

I recently posted on my blog the personality traits of North, South, East, and West.  I did this for the purpose of helping you to better understand the people you work, live and/or serve with.  By knowing why others do what they do, we can act and react properly.  It is important to understand your team members.  Once you do, the common barriers to communication go away, and your ability to lead increases.

I encourage you to consider your ability to communicate.  Can you see a need to improve?  Do you think that by working on improving your communication and leadership abilities you could have greater success, and get more of what you want?

So, are you a better communicator than a three-year old?